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Advertising Psychology

Multisensory Marketing: How to Create Multisensory Experiences in Advertising

What multisensory marketing is, why multisensory experiences are more powerful and how to combine sound, image, motion and packaging in ads and brands.

Taking in the world with all our senses shapes how we perceive things and what we remember. Multisensory perception, the interplay of different senses, turns individual impressions into an experience. For your marketing, that means: the more senses you address in a coherent way, the more firmly your brand sticks. This article is part of our series 10 psychological effects in marketing.

What is multisensory perception?

Multisensory perception describes how the brain combines information from several senses into one overall impression: sight, hearing, smell, taste and touch. Research on multisensory integration shows that matching stimuli from different senses can be more powerful than each stimulus on its own. When the senses contradict each other, however, the experience quickly feels wrong.

In evolution, this had a clear benefit: what you see, hear and smell at the same time, you recognise faster and more reliably.

Example: a steak in the pan

When you fry a steak, all the senses work together. The eyes judge the colour, the ears hear the sizzling, the nose smells the aroma, and in the end the sense of taste enjoys the result. This multisensory experience is more than the sum of its parts. And just reading this paragraph, you probably had some of it in your head.

Multisensory marketing

The challenge in digital marketing: screens only deliver image and sound. The other senses can still be reached, through memory.

  1. Images you can smell and taste: close-ups, steam, droplets, textures. Visual content can evoke memories of smells and tastes.
  2. Sound as an amplifier: crackling, hissing, pouring, the click of a lid. Sounds make materials and freshness tangible.
  3. Motion and touch: hands running over fabric, opening a package, turning a product. This creates an impression of the sense of touch.
  4. After the purchase: packaging as an experience. Colour, material, scent and the sound of unpacking intensify the emotions around opening and enrich the brand experience.

How we use multisensory marketing in ads

At ad.boutique, we plan sound and image together, not one after the other:

  • Clear when muted, better with sound: many people watch videos in the feed without sound. Every creative therefore works with subtitles and images that suggest sounds. Anyone who turns the sound on gets the amplification.
  • Original sound instead of stock music: the real sound of the product often beats interchangeable music. More on our production under Content Production.
  • Close-ups in the hook: the first seconds show texture, motion or steam, not the logo.
  • Checking coherence: colour, sound, music and copy tell the same story. Whether the version with original sound or with a voiceover performs better is decided by the creative test, as described in Ad creatives for Meta.

Limits

Multisensory marketing does not mean overloading all the senses at once. Too many stimuli that do not fit together are confusing. Choose the two or three sensory impressions that define your product best and use them consistently.

Frequently asked questions

What is multisensory perception in simple terms?

Multisensory perception means that the brain combines impressions from several senses into one overall experience. When image, sound, smell and feel fit together, the experience is more powerful than the individual impressions on their own.

What is multisensory marketing?

Multisensory marketing deliberately appeals to several senses so that a brand is experienced more intensely and remembered better. Examples are sound logos, scent in a shop, the feel of a package or videos whose sound makes the taste of a product tangible.

How does multisensory marketing work in digital advertising?

Digitally, only image and sound are available, but the other senses can be reached through memory. Close-ups, sounds such as sizzling or crackling, and motion evoke smell, taste and touch in the mind.

Do videos without sound work less well, then?

Many people watch videos in the feed without sound. That is why a creative also has to work muted, with subtitles and images that suggest sounds and smells. The sound is then the amplifier for everyone who turns it on.

What are examples of multisensory experiences?

A steak in the pan: you see the colour, hear the sizzling, smell the aroma and taste the result. In marketing, examples include the sound of opening a package, the scent of a shop or a close-up cooking video with original sound.

Sources

  1. Stein, B. E., Stanford, T. R. (2008): Multisensory integration: current issues from the perspective of the single neuron, Nature Reviews Neuroscience

About the author

Portrait of Daniel Hayden

Daniel Hayden

Managing Director, Creative and Web

Leads creative and web at ad.boutique: ad creatives, video, landing pages and websites that sell.

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